Questions, answered
How Soluxe handles booking, confirmation, vehicle preferences, and service across the cities we cover.
No. The public form creates a booking request. Soluxe reviews timing, itinerary, vehicle preference, partner-network availability, and service details before confirming any reservation.
Service areas are available by request. Soluxe reviews the itinerary, provider fit, and partner-network availability before confirming any booking.
Hourly car service and event transportation requests have a three-hour minimum. Airport transfer and point-to-point requests are reviewed by route, timing, vehicle preference, and availability.
Yes. You can select a preferred vehicle category. Specific make, model, color, and availability are subject to Soluxe confirmation and partner-network availability.
For hourly or event service, choose the correct service length in the booking form. For point-to-point or airport transfer requests, Soluxe reviews route, timing, and service details before confirming next steps.
Yes. Add pickup, dropoff, itinerary notes, and any extra stops in the booking request so Soluxe can review timing and coordination needs.
Airport transportation may be requested by service area availability. Add airport, flight, pickup/drop-off, luggage, and timing details so Soluxe can review provider fit.
Not currently. Mercedes Sprinter service is currently available for hourly car service and event transportation only.
Private events, VIP movement, nights out, and premium event transportation may be requested, subject to availability and itinerary review.
Soluxe may coordinate chauffeur service through trusted partner providers. The site describes preferred vehicle categories and client preferences, not guaranteed owned inventory.
Soluxe reviews your request, verifies availability, clarifies details if needed, and then confirms next steps. A team member will follow up using the contact information provided with your request.
Smoking or vaping requests must be reviewed in advance. Service remains subject to applicable law, safety requirements, cleaning expectations, and provider-specific restrictions.
Yes. Wedding transportation is available by request and can be coordinated with Soluxe based on itinerary details, timing, vehicle preferences, and provider availability.
Reach the Soluxe team directly, or start a booking request and we will follow up with the details.